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Here is the list of
services we provide.
Training:
We provide training on
vast subject areas and tools. Additionally, we can develop and tailor
training for your particular application(s). When faced with the
overwhelming task of learning many applications, utilities, and new
processes, one can become burdened so much that you struggle to do your
intended work. Technology should be a tool to "help" you more
efficiently accomplish your business processes and goals. We can assist
you by learning your third-party software and hardware applications and
become your local technical mediators: when you have a problem with
your third-party application we can assist you either by telephone or
on-site. It helps to have someone that can actually arrive at your door
to assist you through the jungle of technical terms and procedures. As
such, we can train and mentor your staff on the particular applications
you use; we can also train you on using operating systems, such as
Microsoft Windows, Linux, Macintosh, Sun Solaris, Silicon Graphics'
IRIX, HP-UX along with their respective office applications: Microsoft
Windows (Office: Word, Excel, PowerPoint, Access), Linux (OpenOffice),
Macintosh (Word Perfect, PageMaker).
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"Local"
Information Technology (IT) Outsourcing:
Making the decision to
outsource your information technology (IT) is a complex balance of
budget, needs and skills assessment. When considering using internal
resources versus outsourcing any IT function, there are several
critical factors: 1) Work load, 2) Salary with burden and training
costs added, 3) Recruiting costs, 4) Replacement or backup costs. Local
outsourcing utilizes personnel that can show up at your door to provide
on-site service when needed. This personal relationship with the client
provides the level of continuity needed for successful IT operations.
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Virus
and SpyWare Detection/Removal/Defense:
The advent of the
Internet and the explosion of personal computers for businesses has introduced varying threats. These threats
typically manifest in the form of viruses and SpyWare - although much
more is out there, these seem to be the ones wreaking major headaches,
and in some cases, disaster. We offer virus and SpyWare detection and
removal to get you back up and running as quickly as possible. Contact
us to assess your situation and come up with the right Anti-virus and
Anti-SpyWare solution for prevention. We have experience working with
major Anti-Virus software companies to include: Norton/Symantec
(Personal and Corporate editions), McAfee (Personal and Corporate),
Sophos (Personal and Corporate), and Grisoft. This varying experience
of companies and packages gives us good insight into what might work
best for your situation. Many times, we will find that customers are
not happy with their current Anti-Virus software: for example, it eats
up too much computing resources, high priced annual subscriptions, and
lacking technical support. We will help assist you in these areas to
determine your essential requirements versus cost. [We are pleased to
recommend Grisoft's AVG Anti-Virus for virus detection, removal and
defense. Please click on the our
"Products++" link to learn more about Grisoft and their
award-winning AVG Anti-Virus product.]
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Data
Backup and Recovery Services (local and remote):
The backup of your
data allows you to concentrate on core business while ensuring minimal downtime.
While we can help you automate your data backup/recovery to storage
mediums such as writable CDs or DVDs, there are other options. In many
cases it is the best choice to keep the backup copy of your data in a
remote location such as an FTP server accessible via the Internet. We
can make this as easy as making backups inside your local network.
Online data backup becomes an essential business practice today. So, is
your data safe from disaster? We can provide you with the right backup
solution at the right time. [We are pleased to recommend Novosoft's
HandyBackup™ for local and remote data backup and recovery.
Please click on the our "Products++"
link to learn more about Novosoft and their award-winning automatic
backup product.]
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Software
Development:
We have over 30 years
combined experience in software engineering and development. We provide
a simple model for requirements, design, implementation, testing and release phases of the software cycle. We
are also familar with many popular development approaches, such as
Rational's Unified Process (consisting of UML for modeling), the
Capability Maturity Model (CMM), Agile methodology (such as eXtreme
Programming - XP) and others. As a differentiator, we are a sponsor and
supporter of the TRIZ for Software initiative at:
http://trizforsoftware.com/; this initiative focuses on applying the
systematic innovation tools of TRIZ (The Theory of Inventive Problem
Solving) to the software domain. Issues facing software engineering are
addressed through the breakthrough inventive approach of TRIZ.
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Web
development:
We also provide Web
site presence and Web-application development for your business. One of
our staff members was a leading member of the technical staff at Lucent
Technologies (formerly AT&T) promoting use of the Web and
Internet/Intranet technologies helping Lucent to achieve business
objectives - this was back in 1994. Since then, the Web is a vital tool
used by most businesses in the world. Let us partner with you to define
applications of Web technology that can help you achieve your business
objectives more efficiently. Industry-leading tools are used such as:
Macromedia DreamWeaver MX, Macromedia Flash, Adobe Portable Document
Format (PDF), and others. We will work with you one-on-one via
telephone or face-to-face if feasible to provide you with an effective
Web presence. Our Web servers are capable of providing database-driven
Web applications for your business as well; our severs run on the
popular and very stable Linux operating system that includes the
following to enhance your Web site: PHP, MySQL database, C, Perl,
Python, DHTML. Contact us on how we can platform your business to
success using the Web.
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Engineering:
Although engineering
and development overlap somewhat - pure engineering can be much
different. Our engineering experience includes: Hardware: Test Fixture
Design, Radio Frequency (RF) Test and Measurement Systems (Automated
Test Equipment - ATE), Industrial Automation and Control (HMI/SCADA),
Wireless Networking (802.11 b/g), Data Collection platforms (Derby
Associates, S-PLUS, Oracle, Customized Web/Distributed Systems)++. Our personnel consists
of seasoned professionals which hold various accredited degrees from BS
degrees in electronic engineering and computer science to MS degrees in
computer science. A combined experience of over 30 years in various
industry and military positions to include: software engineering,
project engineering, technical management, electronic engineering,
quality improvement, and training & mentoring.
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